Engagement

Synopsis of an article from The Startup by Mathilde Collin, Published 3rd May 2019 This story is about software startup – ‘FRONT‘ which is an email and collaboration platform but what they do is less important to the article, which is about the culture of the organisation. Written before CoVID this article talks to the importance of having quality one-on-one meetings. The goal is to ensure that people are working on the right things and that they properly understand the business priorities. The result very high employee engagement (NPS 97) and retention. Preparation The regular 1:1 meetings have a clear cadence, they are weekly, monthly and six monthly. And the key is to have a clear agenda that is shared with both participants before the meeting (so they can prepare appropriately) and either party can put items on the agenda at any time. Weekly meetings is focused on work; reportingContinue Reading